Egreetings.com's first priority is always you, our customer, which involves providing you with information on how to protect yourself from ecard email scams impacting our industry.
Security Alert: We have recently become aware of a new email campaign that claims to be an ecard from Egreetings.com containing an attachment that will infect your computer with a malicious and destructive virus. It is important for you to know that legitimate emails from Egreetings.com will never contain an attachment. Our emails are validated with industry standard security keys for additional protection and offer an alternate method for you to pick up your ecard. When you receive a legitimate ecard from Egreetings.com you can bypass clicking on any links within the email and instead go to our site, click on the "ecard pickup" link found in the upper right corner of the homepage and enter the code provided in the email.
Phishing emails: Fraudulent emails containing malicious links sent from individuals portraying themselves as messages from legitimate companies.
Legitimate ecards with suspicious messaging: If you receive a legitimate ecard that contains a personal message and do not recognize the sender or if it contains website addresses close the ecard and report it to security at firstname.lastname@example.org. If you do not recognize the sender do not type (or copy/paste) any website addresses into your browser.
What you can do to protect yourself from fraudulent ecard emails moving forward
If you feel that you have received a fraudulent ecard email claiming to be from Egreetings.com, please submit your example to email@example.com to help in our investigations. Due to the magnitude of email to this inbox, you will not receive a response; however, you can be assured that your submission will help us continue to fight spam and phishing.
You can also file a complaint at the Internet Crime Complaint Center of the FBI.
Some additional recommendations to further protect you:
At a quick glance after reviewing the table below, you will be able to tell the difference between legitimate ecard email notifications and emails not from us. However, we still recommend that you manually type in www.egreetings.com after the http:\\ found in your Internet browser to view your ecard to ensure complete safety.
|Egreetings.com ECard Emails||Fake Ecard Emails|
(Sender's name) has sent you an ecard from Egreetings.com[Reminders to pickup your ecard will have the following subject lines:
Subject line varies. Examples include:
|"From"||Ecard from Egreetings.com [firstname.lastname@example.org]||
"From" varies. Examples include:
|Email Message||The sender's name and email address is always in the body of the email. You should personally recognize this individual before engaging further in the email.||May or may not include random individual's name and email address.|
|Links in Email||
ECard pickup link will always have egreetings.com as the start of the URL. In addition, we will never send you an EXE or ZIP file. If your email contains a clickable URL that is an EXE or ZIP file, do not click on it.
Additionally, when you hover your cursor over the links in a legitimate email they will always start with "http://www.egreetings.com".
|ECard pickup link does not start with www.egreetings.com, but instead shows a series of numbers (commonly referred to as an "IP Address"). Sometimes the IP address is hidden and can only be seen by hovering your cursor over the link or right-clicking on the link to view Properties. May or may not include a clickable URL that is an EXE or ZIP file.
When you hover your cursor over links in a fake email, the address may be misspelled orerroneous like this: "http://egreeings-system.com".
(Note: we also have pickup reminder emails sent to the recipient at a future date that may have different copy, but same general attributes as outlined above).
From: Ecard from Egreetings [mailto:email@example.com]
Sent: Wednesday, August 01, 2007 11:50 AM
To: Jane Smith
Subject: John Smith has sent you an ecard from Egreetings.com
John Smith (firstname.lastname@example.org) has sent you an ecard.
To view your ecard, choose from the options below.
Please do not reply to this email. To help resolve your issue or question send an email to email@example.com.
We have an extensive help center that may answer your questions, or you can choose to email us from there.
Your friends at Egreetings.com
Subject: birthday e-card
Date: Fri, 17 Aug 2007 03:37:48 -0700
Your Neighbor has sent you birthday e-card from egreetings.com.
Click on your birthday e-card link below:
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